Refund policy

Return & Refund Policy

Effective Date: 14/08/2025

At 760 Nutrition, your satisfaction and trust are our top priorities. We are committed to providing high-quality supplements and consumables to support your fitness goals. If for any reason you are not completely satisfied with your purchase, we are here to guide you through our return and refund process.

Return Eligibility

To qualify for a return:

  • Products must be unused, unopened, and in their original packaging.

  • Returns must be requested within 14 days of delivery.

  • Opened supplements, perishable items, or clearance products cannot be returned due to safety and quality concerns.

  • Products that are missing parts, damaged due to customer misuse, or not in their original condition may not be eligible for a refund.

How to Initiate a Return

  1. Contact our customer support team at [insert email/contact] within 14 days of receiving your order.

  2. Provide your order number and reason for the return.

  3. Our team will review your request and provide return instructions including the shipping address.

  4. Return shipping costs are generally the responsibility of the customer, except in cases of defective or incorrect items.

Refund Process

  • Once we receive your returned item and verify its condition, we will notify you via email regarding the approval or rejection of your refund.

  • Approved refunds will be processed within 5–7 business days and credited to your original payment method.

  • Please note that it may take additional time for your bank or payment provider to reflect the refund.

Exchanges

  • Currently, we do not offer direct exchanges.

  • To exchange a product, you may return the original item for a refund and place a new order for the desired product.

Damaged or Defective Items

  • If your order arrives damaged or defective, please contact us within 7 days of delivery with photos of the product and packaging.

  • We will provide a replacement or full refund for items confirmed to be defective or damaged during shipping.

Non-Returnable Items

  • Opened supplements or consumables

  • Clearance or promotional products

  • Any product not in its original condition

Additional Notes

  • Ensure your shipping address is accurate when returning items; 760 Nutrition is not responsible for packages lost due to incorrect addresses.

  • We reserve the right to refuse any return that does not meet the conditions outlined above.

  • By initiating a return, you agree to comply with our return instructions and timelines.

At 760 Nutrition, we strive to make the return and refund process as smooth and hassle-free as possible while maintaining product safety and quality. Your satisfaction is important to us, and we are committed to helping you achieve your fitness goals with confidence.